Solid Waste Administration

Mission

The Solid Waste Administration of the County of Taos will provide a comprehensive solid waste collection, diversion, and disposal system, in the interest of the health and safety of all county residents.

Solid Waste Administration will maintain an efficient billing system, with a continually updated database, and will prudently conduct business in a fair manner that is sensitive to and maximizes customer satisfaction.

Responsibilities                                                         

·         Write and establish effective and efficient policies and procedures for processing transactions and maintaining a correct and clean solid waste billing database.

·         Para-professional accounting and bookkeeping duties as needed to expedite various day-to-day functions of the solid waste billing division and customer service.

·         Perform a variety of full performance and working level customer service.

·         Monitor collection status, determine past due status and research
property and exception status.

Goals

·         Increase our rate of collections on the customer’s billed, increase revenue

·         More frequent extracts from the Assessor’s Office database

·         Pro-active solid waste system public education

Improvements

·         Facilitate communication between Taos County departments

·         Public feed back thru the Taos County Solid Waste Task Source

·         Information exchange with:

o        Private haulers

o        Municipalities

o        Homeowner associations including - mobile home parks and condominiums